Terms of use.

Who we are

Eleven Home Design and Build (formerly Eleven-Eleven Design Build), a California corporation and licensed contractor, CSLB #1151726, Los Angeles, California. "We" and "us" mean Eleven Home.

Using this site

You're welcome to browse, learn about our work and ask us to help with your home. Please use it lawfully and honestly. Don't try to break it, overload it, copy it in bulk, or use it to send us anything harmful.

Information, not a quote

Everything on this site, and everything Elvy or our team says in a chat, text, call or email before a contract, is general information. It isn't a quote, a price, a schedule, a promise or an offer we're bound by. Only a written contract signed by you and by Eleven Home binds either of us, and that contract (with its change orders) governs the work.

Elvy, our AI concierge

Elvy is Eleven Home's AI concierge, powered by AIasOS. She's an AI. She can make mistakes, and she never makes commitments for us. If something she said matters to you, our team will confirm it in writing. See our privacy page for how conversations are handled and recorded.

Booking

A consultation or walkthrough booked through the site or Elvy is an appointment, not a commitment by either side to a project. We may decline any project, for example one that isn't a fit for a full design-and-build.

Your submissions

When you send us details, photos or files, you confirm they're yours to share, and you let us use them to respond to you and to plan your project. How we handle them is on our privacy page.

Our content

The site's text, photos, project designs, logos, and the Eleven Home and Elvy names belong to Eleven Home or its licensors. Please don't reuse them without our written permission. Photos may show representative work and may not be of a specific Eleven Home project.

Our technology: AIasOS

This website, Elvy, and the systems behind our calls, texts and office run on AIasOS, a platform owned by Customer Circle, a California corporation, and licensed to Eleven Home. The software, the AI agents, the site and conversation design, the workflows, and the methods behind them belong to Customer Circle. Nothing on this site gives anyone a right to them. Don't copy, scrape, reverse-engineer or rebuild them. Customer Circle may enforce these terms for its technology.

Other sites

Links to other sites (suppliers, licensing boards, maps) are for convenience. We're not responsible for their content.

No warranties for the site itself

We work hard to keep the site accurate and available, but it's provided as is. To the extent the law allows, we aren't liable for any loss from using the site or relying on its general information. This doesn't limit anything in a signed contract, or any right you have under California law that can't be limited.

California law

These terms are governed by California law. Disputes about the site are handled in the courts of Los Angeles County, unless a signed contract says otherwise.

Changes

We may update these terms. The date at the top shows the latest version.

Questions

hello@elevenhomebuilders.com · (310) 807-1112, Mon–Fri 9–5.

Eleven Home Design and Build (formerly Eleven-Eleven Design Build) · Los Angeles, California · CSLB #1151726