Before a wall comes down, you should know exactly how the job will run. These are the eleven things every project is held to, in writing, from the first walkthrough to long after the last one. Each comes with the way you'll see it for yourself.
Every one of these is written into how we work, and you can hold us to each of them.
The person who walks your house on day one runs the build and signs the last report. No handoffs to someone you've never met.
You'll see it: the same name on the proposal, every Friday Report and the closeout.
Every line itemized in plain language, every allowance explained. The walkthrough and the proposal are free.
You'll see it: how a proposal reads, line by line.
No price lists and no templates. We price the actual work in your actual house, and explain every number.
You'll see it: each line shows what it covers and what it doesn't.
What was done, what we found, what's next, what we need from you, the schedule and the budget. With photos from the same angles every week.
You'll see it: an example, week by week.
Every change is written up with its cost and its effect on the schedule, and approved by you before any work happens. No verbal approvals.
You'll see it: a numbered change order in your inbox, and a running total in every report.
Old houses hide things. When we open a wall and find one, we stop, photograph it and tell you what it is, the fix, the cost and the time, that day.
You'll see it: the "Discovered this week" line, even when the answer is "nothing".
We prepare and pull the permits, book the inspections, and tell you where each one stands.
You'll see it: an inspections line in every Friday Report.
Floors and paths covered, dust barriers up before demo, broom-clean every evening, a deep clean every week.
You'll see it: the site notes, and a home you can still live in.
Every trade on your job is licensed and insured, and introduced to you by name on day one. Weekday hours, 9 to 5. No weekend work without asking.
You'll see it: the names in the report, and the hours on the site sign.
We walk the finished work with you, list every item that isn't right yet, and close every one of them before we call the job done.
You'll see it: a punch list with a photo for every closed item.
One year on labor, a check-in at 30 days and at one year, and a standing promise to come back for any concern. If it's ours to fix, we fix it.
You'll see it: the warranty and care guide in your closeout folder.
Four starting points our designs often grow from. Tap the one that feels like you, and Elvy will note it for your consultation. Your design is drawn for your home; every finish is chosen with you.
Inspiration images.
Materials and inspiration.
Active with the Contractors State License Board. Check any contractor's number on the state's official search.
Check a license on cslb.ca.gov ↗The contractor's bond the state requires, plus general liability insurance. A certificate of insurance is yours on request.
Ask Elvy for itEvery trade on your job is checked before they start, and introduced to you by name on day one.
A written home-improvement contract with a three-day right to cancel. The down payment is capped at $1,000 or 10%, whichever is less, and each payment follows work that's done.
Not a job. A standard.